Hosting is one part of it.
Most of our customers start with hosting and stay for the work around it: reports that match how the company actually runs, a team that knows the system, and someone to call when a process needs to change.
01 / Hosting
Managed ERPNext cloud
A dedicated instance on our infrastructure, run by the same team that does the development work.
Price
$3.50 per month, per instance
Daily work
- Server, database and application maintenance
- Backups and restore requests
- Monitoring, alerts and patching
Changes
- ERPNext version upgrades, scheduled with you
- Extra storage and extra sites
- Migration from your current host
Support hours
Hosting support is answered 24 hours a day by people who administer ERPNext. No scripted first line.
What is not included
Work on your configuration, custom code or data. That is quoted as a project or billed per hour, and it is what the rest of this page covers.
02 / Development
Custom development
We build in the Frappe Framework, on your instance, with the code kept in your own repository.
Price
Quoted per project, after a written scope
Custom apps and DocTypes
A module for the part of your business ERPNext does not cover out of the box, built to fit the existing records.
Reports and dashboards
Query reports, script reports and dashboards for the numbers your managers actually ask for.
Print formats
Quotations, invoices and delivery notes in your own layout, with your branding and required fields.
Integrations
Connection to a shop, a payment provider, a bank feed, a warehouse system or an internal API.
Workflow and automation
Approvals, notifications and server side scripts that remove manual steps from a process.
Upgrades of custom code
Customisations written against an older version, brought up to the current ERPNext release.
03 / Training and support
Training and support
Two different needs. Training is for the team, support is for the problems the team cannot solve alone.
Training
Admin training
For the person who manages users, permissions, masters and the accounts setup. Usually two or three sessions.
Training
User training
Sessions for each department on the screens they use daily: sales, purchasing, stock and accounts.
Training
Developer handover
For companies with an in-house developer: DocType design, the framework, deployment and custom app structure.
Support
Hourly support
For fixes, small changes and questions. You see the hours spent, and we agree the estimate before any block of work.
Support
Monthly retainer
A fixed number of hours each month for a team that needs us on call. Unused hours do not roll over.
Support
Documentation
Written notes on your setup: customisations, scheduled jobs, integrations and the processes behind them.
04 / Consulting
Consulting
For decisions that are expensive to reverse: which system, which setup, which order of work.
Price
Quoted per engagement
Fit assessment
An honest review of whether ERPNext suits your operation, and which parts of it you would not use.
Configuration review
A look at an existing instance: accounts setup, stock valuation, permissions and the places where the setup fights the process.
Migration planning
Data mapping, cutover order and a plan your team can follow without stopping the business.
Implementation support
We join your implementation as the ERPNext side of the table, and review what your partner or internal team builds.
Second opinion
Before you sign a large ERPNext project, we review the scope, the estimate and the technical plan.
How it runs
From first message to handover
Step 01
Conversation
You describe the problem. We ask what the process looks like today and who touches it.
Step 02
Written estimate
Scope, price and dates in writing. You know what is included before work starts.
Step 03
Work on staging
We build on a staging site, show you progress, and only then move it to your live instance.
Step 04
Handover
Written notes, a short walkthrough and the code in your repository.
Tell us what needs to change, and we will tell you what it takes.
No obligation to proceed after the estimate.